"Everyone was really helpful, friendly, and knowledgable.  Thanks!"  -Chuck K. of Seattle, WA

"Kassandra was very helpful in helping me decide what additional services I would like.  She made the process very pleasant.  I will be back to buy my next bike from her due to George's and Kassandra's customer service."  -Scott P. of Olympia, WA

"Love everyone here, great experience.  Thank you."  -Tina L. of Covington, WA

"Thanks so much, this summer will be the best summer of my life.  Kassandra was the best."  -Mike B. of Snohomish, WA

"Doing business with great friends is just right.  But this is more like beinh part of a family!"  -Dave B. of Everett, WA

"Kassandra is awesome!  Is it bad to know the finance person's name and have her recognize me when i vist?"  - Ron S. of Auburn, WA

"I could write an entire page about the customer service we received at your dealership.  Let me see if I can sum it up.

 Patient, knowledgeable, friendly and fun.  That about sums up the people and our experience at Downtown HD when I was agonizing over upgrading to a bigger and better bike.  We have been to other HD's and by far, Downtown HD was the best experience we have ever had making this kind of purchase!"  -Kelli & Phil V. of Renton, WA

"I thought the whole transaction went great from start to finish.  I can't wait to buy my next bike from Downtown Harley."  Rick G. of Pacific, WA

"Thank you Vik and Kassandra- You are the maker of dreams."  Leah-Rae H. of Kirkland, WA

"All of the staff was very helpful not only in buying a bike, but also educating me in buying and owning one!"  -William L. of Burien, WA

"John, Rich, Greg, and Jeremie were very patient, knowledgable and friendly.  We could never have asked for a better experience.  Thank you."  - Kelli V. of Auburn, WA

"Everything was explained beautifully.  Thank you."  Tim K. of Seattle, WA

"Thank you for the wonderful buying experience!  We've purchased motorcycles elsewhere & they were not nearly as thoughtful & passionate as you.  We regret not getting our other motorcycles from you.  You have made a customer for life and we will tell everyone we know to come to you."  Jess B. of Mukilteo, WA

"I had the priviledge of purchasing a 2010 Street Glide this weekend from Downtown Harley.  My sales representative was John Graham, he is a great man.  I feel that he went well and way beyond his job duties!  He helped me pick out which features I wanted and he also answered all the questions that I had.  He also stayed sn extra 3 hours after closing so he could see me off into the night.  John is a great man and you are quite lucky to have him. 

Jeremie Isam helped me out a lot too.  He helped me get the financing done in a few minutes.  He also stayed late along with Jogn until 8 o'clock.  The reason for the delay was I had to go home and get some paperwork for my trade-in.  Neither John nor Jeremie said "oh just come back tomorrow and we will take care of it."  This was Saturday night and I am sure both of them had plans (I know I did and it wasn't buying a motorcycle).  I really appreciate how much both John and Jeremie helped me.  In a day and age where customer service is less and less I was really impressed."  - Joey W. of Tukwila, WA

"Nothing more to say other than everyone I interacted with at the dealership was polite, professional, congenial, and accomodating."  - Steve P. of Vancouver, WA

"Thanks to the WHOLE staff!"  -Ron K. of Belfair, WA

"The total experience was awesome.  Great People."  -Duane K. of Bemidji, MN

"DHD is amazing at helping dreams come true. :)"  -Brian S. of Seattle, WA

"Its about 9:43pm...woohoo!  Just got home after picking my bike up and departing there around 3:30...Just wanted to take the time to tell you THANK YOU!!!  I cant remember the last time I was as happy as Ive been today.  Thank you so much for making things work out for me!!! 

My experience at DHD with Vik and Kassandra was the best ever!!! If only they had been around for every car or bike I purchased in the past.  They made me feel like their goal was to get me on a bike that met all my wishes.  From the bike to the financing & bottom price, they exceeded my expectations! 

The bike ran great, rode great, hell, life is great.  See you all sometime soon!!!"  -Robert Q. of Olympia, WA

"Excellent customer service from the ENTIRE staff at Downtown Harley-Davidson!  Thanks!"  -Ruben L. of Normandy Park, WA

"I would recommend you to my friends and other people, you did a good job.  Thanks."  -Brian G. of Surrey, BC, Canada

"Gary was great and Kassandra was amazing, Best finance experience EVER!"  -Abby H. of Bothell, WA

"All employees I have dealt with have been great.  It is obvious you guys care about your customers."  -Kyle C. of Puyallup, WA

"Professional, Courteous, and timely attitudes!  Love Downtown Harley with special thanks to Ronel Jones and Jeremie!!"  -Jessica M. of Tacoma, WA

"Very helpful in getting me into my first Harley, and very friendly, great business, would recommend to any friends that are looking to purchase a Harley.  Thanks."  Lee S. of Orting, WA

"Enjoyed ALL aspects of the purchase of my dream!  Thank you!"  Beth S. of Olympia, WA

"Excellent purchase.  Everyone was wonderful and nice to deal with."  -Mel Centers of Tacoma, WA

"Jeremie & John answered all my questions very well and Jeremie did an awesome job writing my loan out."  Scott K. of Tacoma, WA

"Vik made my experience and AWESOME one."  -Rockie P. of Seattle, WA

"All involved were very helpful and inormative with this experience."  Michael H. of Renton, WA

"Great, hard-working, friendly staff."  Daniel P. of Tacoma, WA

"This is the 2nd bike I have bought from DHD and if i ever buy another it will definitely be from DHD.  Everyone from parts, service, sales, finance, and motor clothes makes you feel appreciated.  The entire staff at DHD is very professional and will do anything to ensure your total satisfaction.  Thanks Terry for a great dealership."  -Larry S. of Kent, WA

"Vik, Rich, Jeremie, and Kassandra were extremely helpful in discussing finance options and making the transaction as smooth as possible."  -Donovan D. of Kent, WA

"The whole harley team was a pleasure to do business with :) "  -Mark B.

"Your staff was fantastic!  Very knowledgable & extremely helpful.  John Graham and Kassandra McElwain made the whole process effortless, quick, and painless.  Thank you Very much!!!"  -Jeff C. of Issaquah, WA

"Great Service! :)  Loved calling and fast callback.  No pressure but all questions taken care of.  Terrific!"  -Amanda R. of Ellensburg, WA

"Jeremie Isam was great!  Explained everything in detail and stayed late to help us finish the deal.  Thanks so much."  -Randy B. of Covington, WA

"George Axtell is very good to deal with, made the experience very good.  Kassandra was very fast and thorough with paper work.  All around great experience."  -Aric C. of Burien, WA

"I truly appreciate the professionalism of Vik and Kassandra.  They are detail oriented, customer focused, and Harley-Davidson committed.  They were great to work with."  Lester L. of Renton, WA

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